FREQUENTLY ASKED
QUESTIONS
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How does your process work?
It’s simple. Just text us a photo of what you need removed, and we’ll reply with a quick estimate. If you’re good with it, we’ll schedule a time and take care of everything.
Do I need to be home during the pickup?
Not always. As long as we have clear access to the items and instructions, we can often complete the job without you being there.
How quickly can you come?
We offer same day or next day junk removal whenever possible. Availability can vary, but we always do our best to fit you in quickly.
How much does junk removal cost?
Pricing starts at $100 for small to medium pickups, and larger or multiple loads typically start at $250. All pricing includes dump fees, so there are no hidden costs.
Do you offer free estimates?
Yes. Just text us a picture and we’ll send you a no-obligation estimate right away.
What areas do you serve?
We serve Calgary and surrounding areas, including Airdrie, Chestermere, Okotoks, and nearby communities.
What happens to the items after removal?
We aim to dispose of items responsibly, including recycling and donating when possible, depending on the condition and type of items.
Do I need to move the items outside?
No. We handle all the lifting, loading, and removal from wherever the items are located.
Are you licensed and insured?
Yes, Junk Stars is fully licensed and insured for your peace of mind.
Do you work weekends?
Yes, we operate 7 days a week to fit your schedule.
Is there anything you don’t take?
There are a few restricted items depending on local regulations, but most general junk can be removed. Feel free to text us a photo and we’ll let you know.
How do I book a pickup?
The easiest way is to text us a picture of your junk. We’ll send you an estimate and help you schedule a time that works for you.
